Help Desk Modules

Help Desk Modules : Enable or Disable Modules

Vision Helpdesk is a modular software i.e., Software is divided into various help desk modules. This gives flexibility to our users – they can enable or disable certain modules in help desk system.

Vision Helpdesk’s 90% code is open – Customers can extend the help desk’s functionality by developing their own custom modules like integrating with some 3rd party software or write a fresh code etc.

Extend Help Desk Functionality

Modular Help Desk

Vision Helpdesk is designed module based such that no (or few) modules depend upon other modules of the system. Vision Helpdesk offers some default modules each module has some common settings and individual preferences. Vision Helpdesk also allows users to develop their own modules and extend help desk functionality.

90% Open Source Code

Write custom modules and extend help desk functionality.

Developers API

Integrate with 3rd party softwares using our restful developer API’s.