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Vision Helpdesk V2.3.2 Released

Today we have released Vision Helpdesk V2.3.2 Stable Release — this includes fixing of some important bugs in V2.2.4 and several new features added.

We recommend users to upgrade to V2.3.2

Features added in Vision Helpdesk 2.3.2

  • SMS Alert Plugin (Clickatell / 2SMS supported )
  • Login Integration Client Exec
  • Login Integartion for Blesta Billing System
  • Paid Support | Ticket Pay Module Integration with  Blesta Billing System
  • Default Language Setting for client portal
  • New Actions Menu on Tickets — includes short cut for ( Delete Ticket, Ban User, Report Spam, Ban and Delete User, Export Ticket as PDF, Print Ticket, Merge Tickets, Add note, Add billing note, Set due time, Properties edit )
  • Improved Staff Group Settings Staff access can be restricted to various functions and levels.

Bug fixes in V2.3.2

  • Query optimization for quick view recent activity.
  • On client portal clients ticket post were not sorted correctly.
  • Closed or tickets in other than open status sorted by last activity. (This makes easy to locate what ticket was replied latest.)
  • Vision Auto updates extra field added i.e destination folder (this is used to track what folder vision is installed and which files need to be updated.)
  • WHMCS Integration >> Enable Custom fields were not working – this is fixed now.
  • If registration required was set for mail queue it failed to send email user  saying that your are not registered, this is fixed now.
  • Staff Group used to remain default even after its changed.
  • WHMCS support module integration display issues fixed.
  • Cerberus Migration had some bugs this is fixed now.
  • WHMCS migration had some bugs this is fixed now.

Minor Changes

  • Login Integartion named as Integartion in Admin >> Settings
  • Queue Overrides changed to Queue titles

Change Log

You can find the list of files that were edited during version change V2.2.4 to V2.3.2

http://thevisionworld.com/forums/index.php/topic,64.0.html

How to Upgrade to V2.3.2?

Vision Helpdesk offers Auto upgrades from Admin Panel   Click on >> Software Information >> Available Updates will shows updates available for upgrade.

Vision HelpdeskVision Helpdesk V2.3.2 Released
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