Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response.
read more..Customer Engagement & Real-Time Customer Support
Satellite / Multi-Company Live Chat Software
Satellite live chat software gives you ability to manage customer support live chats for multiple companies / brands / products at one place.
Usage Scenario
![Live Chat Automation](https://www.visionhelpdesk.com/wp-content/uploads/2021/07/03_chatbot-multidomain-dashborad_1.png)
![Live Chat Automation](https://www.visionhelpdesk.com/wp-content/uploads/2021/07/05_livechat_window-all.png)
Live Chat Automation
powered by simple to use criteria-based workflow, escalations, and round-robin rules that help you to automate live chat software.
![Live Chat Automation](https://www.visionhelpdesk.com/wp-content/uploads/2021/06/16_4_add-livechat-automation-1024x640.png)
Let Virtual Agent Do The Work..
Virtual Agent is beneficial to filter your chat traffic – It can help visitors by answering their frequently asked questions and redirect to actual staff as and when visitors wish to chat to the actual staff.
![](https://www.visionhelpdesk.com/wp-content/uploads/2021/07/04_clientside_window1.png)
![](https://www.visionhelpdesk.com/wp-content/uploads/2021/07/04_clientside_window2.png)
![](https://www.visionhelpdesk.com/wp-content/uploads/2021/07/04_clientside_window3.png)
Must Have Live Chat Features
track time spent on tickets by helpdesk staff and bill your customers based on time and per ticket.
Canned Responses
We offer a canned response feature that empowers live chat agents to quickly search through knowledgebase and offer quick support to your customers with a single click.
Chat Widgets
You can completely customize the chat widget to match your website theme and design. Change the logo, theme colours, greeting messages and more.
Secure, Reliable & Quick Messaging Platform
we offer a wide list of live chat software features that will help you achieve your customer service goals, enhance staff productivity & increase sales
Try Live Chat Software Now
try our 30 days no-obligation live chat software free trial.
Live Chat Insights & Articles
The Top Live Chat Software Trends to Expect in 2024
Megha Jadhav February 13, 2024The Top Live Chat Software Trends to Expect in 2024- Optimizing Live Web Chat Software for Leads, Engagement, and Sales
Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales.
read more.. Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk?
Megha Jadhav October 11, 2023Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk?Popular Chat Software Trends: Chat software gives invaluable capabilities to improve customer satisfaction and experiences across all sectors when used effectively.
read more..