Self-service is a way of life now that we are in the 21st century. From checking in online before your cross-country flight to ringing up your items at the “self-checkout” aisle at the local grocery store, customers are becoming more comfortable with helping themselves.
Customer Service & Support
Advantages of an Outsourced IT Help Desk Over In-House Support
Megha Jadhav September 27, 2016Many companies take it upon themselves to provide IT support to customers and employees, but business owners don’t realize that outsourcing an IT help desk benefits the company in multiple ways.
read more..The Top Benefits of Providing Excellent Customer Service in 2016 And Beyond
Megha Jadhav September 5, 2016A funny thing happened to the way we do business sometime around the mid 90s. Most of us call it the Internet. It changed everything.
read more..As technology advances, customer service is becoming increasingly complex. If you see from consumer perspective, customer service appears to be effortless across multiple channels.
read more..Customer service and support software increases revenues and profits by increasing the lifetime value of your customers.