Customer Service & Support

The outsourcing industry is absolutely huge. It is also a pretty saturated market as competing companies bid to offer a cheaper and more streamline set of services to big companies.

Customer support desk software is one of the top catchphrases in current IT industry. With a huge list of products, each with their own features and claims about performance, it can be difficult to choose the solution that best fits the needs of your business.

Proactive Customer Support can be considered as the latest trend for the business to progress. And also it can be considered as the smart way to do the business wisely. Reactive customer care and

There is a great saying by Stephen Hawking, “People who boast about their I.Q. are losers!” Very true! When you are working as a support person than your primary duty becomes to

Any time is a good time to start a company – Ron Conway.