Pricing for Every Size Business
Vision Helpdesk pricing is transparent, affordable with no-hidden cost involved. All products are available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN).
The pricing for SaaS is available in monthly and annual recurring cycles. Similarly, the Download (On-premises) license pricing is available in recurring (monthly & annually) and one-time billing too.
Help Desk, Satellite Desk & Service Desk Pricing
Below is the Vision Helpdesk pricing for Help Desk, Satellite Desk, and Service Desk Software. All products are available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN)
Starter Help Desk
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click compare features below for feature list
Pro Help Desk
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click compare features below for feature list
Satellite Help Desk
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click compare features below for feature list
Pro Service Desk
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click compare features below for feature list
Ent Service Desk
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click compare features below for feature list
Starter Help Desk
- Install it on your server
- Free support and software updates
- Click compare features below for feature list
Pro Help Desk
- Install it on your server
- Free support and software updates
- Click compare features below for feature list
Satellite Help Desk
- Install on your server
- Free support and software updates
- Click compare features below for feature list
Pro Service Desk
- Install on your server
- Free support and software updates
- Click compare features below for feature list
Ent Service Desk
- Install on your server
- Free support and software updates
- Click compare features below for feature list
Starter Help Desk
- Install on your server
- 1 year free support and software updates
- Click compare features below for feature list
Pro Help Desk
- Install on your server
- 1 year free support and software updates
- Click compare features below for feature list
Satellite Help Desk
- Install on your server
- 1 year free support and software updates
- Click compare features below for feature list
Pro Service Desk
- Install on your server
- 1 year free support and software updates
- Click compare features below for feature list
Ent Service Desk
- Install on your server
- 1 year free support and software updates
- Click compare features below for feature list
Live Chat Software Pricing
Available in both SaaS and Download / On-Premises License. SaaS Locations available (US / UK / EU / IN)
SaaS Recurring License
- Location:
- USA / UK / EU / IN
- Free support and software updates
- Click on the Live Chat features link below to check feature list
Download Recurring License
- Location:
- Install on your server
- Free support and software updates
- Click on the Live Chat features link below to check feature list
Download One Time License
- Location:
- Install on your server
- 1 Year Free support and software updates
- Click on the Live Chat features link below to check feature list
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Frequently Asked Questions
Satellite Help Desk allows you to manage support for multiple companies / brands / websites at one place by linking separate branded help desks to a central help desk.
SaaS License – Hosting Vision Helpdesk on our AWS Cloud Servers. You don’t have to download any setup file or install application on your server. Everything remains on our servers and you pay for service.
Download License – Hosting Vision Helpdesk on your server. You require PHP, MySql and IonCube Loader installed on your Windows or Linux server.
Yes, you can use your website domain url for SaaS License. e.g. support.xyz.com instead of xyz.visionhelpdesk.com
Yes absolutely, you can purchase download license and we can help you migrate your data to your server.
SaaS and Download recurring billing plan comes with free support and software updates till the time your license is active.
Download license one-time purchase plan comes with free technical support and software updates for 1 Year (first year of purchase). After 1 year you need to purchase support and software updates annually in order to get new software upgrades and software related support.
Support and Software updates 1-year renewal cost is 20% of your total license cost. It includes new version upgrades, bug fixes and technical support.
Yes, Vision Helpdesk SaaS Services are available on AWS cloud servers – AWS is certified with several international compliance for data security.
Also, Vision Helpdesk is ISO 27001:2013 & follows GDPR & EU Data Protection standards.
For more details check our Security page.
Yes, Vision Helpdesk is ISO 27001:2013 & follows GDPR & EU Data Protection standards.