Vision Helpdesk Mobile App for Windows and Android Phone Released

We are excited to announce that Vision Helpdesk Mobile App for Windows and Android Phone is now available in respective App stores. Along with Vision Helpdesk mobile browser version now we have native apps for

Windows and Android OS Phone. The mobile app offers amazing help desk experience on Windows and Android all size phones. The mobile app can run on Windows Phone OS 7 and 8 versions, on Android Phone OS 2.3 and higher OS versions are supported.

Available at App Stores

Features Offered

Quick View of Ticket Folders, Recent Ticket Activity and Ticket Pins
Ticket Queue – Tree View Listing of Companies, Departments and Ticket Status.
Open New Ticket
Ticket Listing
Ticket Search
Edit Ticket Properties
Reply Tickets
Add Ticket and Client Notes
Client Search, Listing and Manage Profile.
Add Client
List Blabs
Post New Blabs
Post Blab Comments
Blab Trends
Push Notifications for New Ticket, Client Reply, New Blab, New Blab Comment and New Client Alerts.

For more details please check Mobile Apps for Vision Helpdesk

Gestures Supported

On Ticket Listing Swipe Left and Right to move between ticket pages.

Requirements

Your Vision Helpdesk version must be V3.7.4 or higher

Bugs and Support

If you face any issues with mobile apps please email your issues or questions to support@thevisionworld.com

3 comments

Join the conversation

A.S - September 27, 2013 reply
Any iPhone release planned?

Vision Helpdesk - September 28, 2013 reply
Yes we are working on it, anticipating release by end of Feb 2014.
Sebastian Tobies - June 30, 2015 reply
We’re still in need of an iPhone app. Is there any release date known?